Terms & Conditions

These Terms & Conditions ("T&Cs") apply to all bookings of Pilates, Barre and similar classes and events ("Classes") via the website lume-club.de offered by:

Cleo Mußul
LUME Club
Leibnizstraße 93
10625 Berlin
Email: cleo.mussul@gmx.de

("we" or "LUME Club"). The contract language is German; this English version is provided for convenience.

Customers under these T&Cs are exclusively natural persons of legal age with full legal capacity.

A free user account is required for booking. Registration data must be truthful and complete. You are responsible for keeping your password confidential and not sharing access with third parties.

Only one account per person is permitted. You can delete your account at any time under "My account → Delete account".

The display of classes on the website does not constitute a binding offer. By selecting a session and completing payment you submit a binding offer. The contract is formed when your booking is confirmed by email.

Spots are limited and allocated on a first-come, first-served basis. A booking guarantees you the specific spot you booked.

Prices shown on the website at the time of booking apply. Due to small-business status under § 19 UStG, no VAT is charged.

Payment is processed immediately upon booking via our payment provider Stripe (card, PayPal, and other methods offered there).

Cancellation terms depend on the specific class and are shown on the class page and in your booking confirmation. One of the following policies applies:

• Full refund: Free cancellation up to the stated deadline before class. The full amount is automatically refunded to your original payment method (usually 5–10 business days).
• Partial refund (50%): If cancelled up to the stated deadline, 50% of the class fee is refunded to your original payment method (usually 5–10 business days).
• No cancellation: For these classes, cancellation and refunds are not possible.

Cancellation is made via "My account → Cancel" on the website. Cancellations after the deadline are not possible and not refunded.

For contracts involving the provision of services on a specific date or within a specific time frame (leisure services such as sports and fitness classes), there is no statutory right of withdrawal under § 312g (2) (9) BGB. The cancellation policy in Section 5 applies exclusively.

We reserve the right to cancel individual classes for important reasons (e.g. instructor illness, force majeure, insufficient attendance). In that case we notify all booked participants by email and refund the full class fee to the original payment method.

Further claims (e.g. for travel costs) are excluded except in cases of intent or gross negligence.

If you do not show up without a timely cancellation, no refund or rescheduling is possible.

Please arrive on time, wear suitable activewear, and follow the instructor's guidance. We reserve the right to remove anyone who disturbs the class or endangers other participants — in such cases no refund is due.

Participation in our classes is at your own responsibility. Please inform the instructor before class about any injuries, pregnancy or health limitations.

We are liable without limitation for damages from injury to life, body or health resulting from intentional or negligent breach of duty, as well as for other damages caused by intentional or grossly negligent breach of duty.

For other damages we are only liable if a material contractual duty has been breached, and liability is then limited to the foreseeable, contract-typical damage.

We may amend these T&Cs as necessary to adapt to legal requirements or new service offerings. Material changes will be notified to you by email with reasonable notice.

These T&Cs are governed exclusively by German law, excluding the UN Convention on Contracts for the International Sale of Goods. If the customer is a consumer with habitual residence in another EU member state, mandatory consumer protection provisions of that state remain unaffected.

Should any provision of these T&Cs be invalid, the validity of the remaining provisions is unaffected.